Shipping policy

Last Updated: [Date]

1. Order Processing & Shipping Times

  • All orders are processed within [X] business days (excluding weekends and holidays) after payment confirmation.
  • During high-demand periods, processing times may be extended.
  • You will receive an email confirmation with tracking information once your order ships.

2. Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on your location and order size.
  • Estimated delivery times vary based on location:
    • Domestic (U.S.): [X] – [X] business days
    • International: [X] – [X] business days (if applicable)
  • Expedited shipping options may be available at checkout.

3. Packaging & Handling

  • Our BBQ sauces are packaged in glass jars and require special handling.
  • We use protective packaging to minimize the risk of breakage during transit.
  • If your order arrives damaged, please follow our Damaged Items Policy below.

4. Damaged Items Policy

  • If your package arrives with damaged or broken jars, contact us within 7 days of delivery using our contact form:
    🔗 Running Code BBQ Contact Form
  • Please provide:
    • Your order number
    • Clear photos of the damaged item(s) and packaging
  • Once reviewed, we may offer a replacement or refund at our discretion.

5. Shipping Restrictions

  • We currently only ship within [list countries you ship to].
  • We cannot ship to PO Boxes or APO/FPO addresses due to package size restrictions.
  • Due to food product regulations, we do not ship internationally.

6. Lost or Stolen Packages

  • Running Code BBQ is not responsible for lost or stolen packages marked as "Delivered."
  • If your package is missing, please check with your carrier and neighbors before reaching out.

7. Address Accuracy & Order Changes

  • Please ensure your shipping address is correct at checkout.
  • Once an order has shipped, we cannot change the address or redirect the package.

8. Order Tracking

  • You will receive an email with tracking details once your order ships.
  • Tracking updates may take 24-48 hours to reflect in the system.

9. Contact Us

For shipping-related inquiries, please reach out via our contact form:

🔗 Running Code BBQ Contact Form